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Privacy Policy

It is very important to us to protect your personal data. We are committed to protecting the privacy of individuals who visit our Website and use our online tools. In this Privacy Policy (hereinafter referred to as the Policy), we would like to inform you about the procedure for collecting, processing and using personal data.

Please note that you accept this Privacy Policy by browsing the Website or otherwise using it, regardless of whether you are asked for additional permission while using the Website. It is your sole responsibility to read this Privacy Policy.

 

1. Information we collect

1.1. While using the Website, you may decide to provide us with certain information about you by filling out online forms, registering on our Website, placing an order, contacting us, etc. The types of personal information that you may provide to us may include, without limitation, contact information (address, e-mail, telephone number), username and personal preferences, interests and use of various products and services, the content of communication with us. You are not obliged to provide the mentioned above personal data to access the Website, however, in this case, some functions may not be available to you.

1.2. Immediately after you visit the Website, we may automatically receive some information that can be used to identify you, such as your domain number, IP address of your computer, type of browser, operating system and platform you use, technical information, information about your geographical location when visiting the Website (length of stay, popular products, page response time, navigation paths, as well as information about the time, frequency and method of using the service by you, etc.) We may use such information, individually or in the aggregate, for the technical management of our Website, analytical tracking system, research and development. The purpose of such processing is to monitor and improve our Website and services.

2. Personal data processing

2.1. We protect your data by restricting access to your data only to persons who need to have access to it to carry out or facilitate transactions between you and us, or who otherwise need to perform the actions described in this section.

2.1. We may process your information that is specified in your profile on our Website. The profile data may include your name, address, telephone number, email address, profile photo, gender, date of birth, marital status, interests and hobbies, education and place of work. We do not deliberately collect information about anyone under the age of 18. The profile data may be processed to enable you to use and monitor our Website and services, to create and manage your personal profile, to operate the Website, to provide our services, to ensure the security of our Website and services, to back up data in our databases and to communicate with you. The purpose of such processing is to properly manage our Website and business.

2.2. We may process information that you post on our Website or through our services. These postings may be processed for the purpose of allowing publications or managing our Website and services. The purpose of such processing is to properly manage our Website and business.

2.3. We may process information from your enquiry about products and/or services. The enquiry data may be processed for the purpose of offering, marketing and selling the relevant products and/or services to you and for processing your individual enquiries. The purpose of such processing is to properly manage our Website and business.

2.4. We may process information related to client relationships, including client contact information. Customer relationship data may include name, place of work, job title or role, contact information, information obtained in communications between us. Customer Relationship Data may be processed for the purposes of managing our relationship with customers, communicating with customers, keeping records of such communication, assisting you in selecting products and providing you with recommendations, and advertising our products and services to customers. The purpose of such processing is to properly manage the customer relationship.

2.5. We may process the information you provide to us in order to subscribe you to our electronic newsletters and/or newsletters. The notification data may be processed in order to send you relevant notifications and/or newsletters, information about our products, services and promotional materials. The purpose of such processing is to properly manage our Website and business.

2.6. In addition to the purposes for which we may process your personal data set out in this section, we may also process your personal data if such processing is necessary to comply with a legal obligation under which we are under a duty to do so to protect your vital interests or the vital interests of other individuals.

3. Sharing your personal data with others

3.1. We do not rent, sell or otherwise disclose the personal information we collect, except as described below. We may share your personal information to carry out the activities described in this section.

3.2. We may disclose your personal data to any member of our group of companies (i.e. subsidiaries, the ultimate holding company and all its subsidiaries) if reasonably necessary for the purposes and on the legal grounds set out in this policy.

3.3. We may disclose your personal data to our service providers who provide services on our behalf, to insurers or professional advisers if it is reasonably necessary for obtaining appropriate insurance, risk management, professional advice and services.

We may share your personal data with our service providers who are involved in our business processes.

An example of how our service providers use personal data:

  • We share your personal information with service providers who assist us in marketing and data analysis activities to notify you and provide recommendations about our products, including sales, special offers, new features of the Website, and to send you promotional messages.

Our marketing service and data providers are Google Analytics, Google Ads, Facebook Ads, Contact Form 7, AddThis, Microsoft Dynamics 365 Marketing, Sales Force and others. The privacy policies of our service providers are available on their respective Websites. We do not analyse the activities of such service providers, insurers and professional advisers before using or disclosing personal information, except when it is necessary to provide services on our behalf or to comply with legal requirements, but in any case, we are not responsible for the actions (activities)/inactions of such service providers.

3.4. In addition to the specific disclosures set out in this section, we may also disclose your personal data if such disclosure is necessary to comply with a legal obligation under which we are required to do so to protect your vital interests or the vital interests of other individuals. We may also disclose your personal data if such disclosure is necessary for the establishment, exercise or defence of legal claims in legal proceedings or in administrative or pre-trial dispute resolution proceedings.

4. Transfer of your personal data abroad

4.1. In this section, we provide information about the cases in which personal data may be transferred outside of Ukraine.

4.2. We may transfer your personal data to our counterparties outside Ukraine (foreign parties to personal data relations) to provide services on our behalf and/or to comply with legal requirements. The transfer of personal data relations to foreign parties will be protected by appropriate safeguards and will be carried out only if the relevant state ensures adequate protection of personal data in cases established by the legislation of Ukraine or international treaties of Ukraine.

4.3. Our Website is hosted in data centres in Kyiv, Ukraine (hosting service: HOSTiQ). In case of transferring personal data to foreign parties hosting, such data will be protected by appropriate means of protection, and only if the relevant state ensures proper protection of personal data in cases established by the legislation of Ukraine or international treaties of Ukraine.

4.4. If you are accessing this Website from a country other than the country where our server is located, communications between us may involve the transfer of information across international borders. By visiting our Website or otherwise engaging in electronic communication with us, you agree to such transfers. Even if your jurisdiction does not have the same privacy laws as the jurisdiction where our server is located, we will treat your information as protected by this privacy policy.

5. Notifications and newsletters

By filling out the registration form on the website and ticking the box in the field where you are asked to consent to the sending of information and marketing messages containing information about goods and/or services, advertising and commercial offers regarding such goods and/or services, with references to the terms of such consent (hereinafter referred to as the ‘Messages’), you have agreed to the use of your contact details (e-mail address, telephone number, other network identifiers of the subscriber) to send you the Messages (subscription to the newsletter), as well as our partners, in particular, the State Institution ‘Institute of Blood Pathology and Transfusion Medicine of the National Academy of Medical Sciences of Ukraine’, Infusion PE (hereinafter – Consent).

In the event of further changes to the Policy, we will notify you of such changes by email to the address you provided during registration.

Informational and advertising mailings are carried out on the basis of your consent (subscription to mailings), which you have provided through the Website, by registering for an online event, or when ordering goods and/or services through the Website, filling out a separate subscription form or feedback form.

We may send you informational and advertising newsletters containing information about goods and/or services, marketing, advertising and commercial offers for such goods and/or services.

We send informational, advertising, marketing mailings in the form of e-mails, Viber messages, SMS messages.

You may at any time, free of charge, in a simple and understandable form, refuse to receive informational and advertising Messages (unsubscribe from mailings), and withdraw your Consent to receive Messages (mailing).

The procedure for unsubscribing from the newsletter:

  • Emails. To opt out of receiving Notifications (unsubscribe) sent to your email address, please click on the ‘unsubscribe’ hyperlink at the end of each email.
  • Viber-mailings. To refuse to receive Notifications (unsubscribe) sent through the Viber application on your smartphone, you need to select the contact from which you receive Notifications from us in the Viber application, click ‘Details’ and uncheck ‘Receive notifications’.
  • SMS-mailing. To unsubscribe from the SMS newsletter, please send an unsubscribe request in any form to info@baumagroup.com.ua. In your letter, be sure to include your contact phone number to unsubscribe from the newsletter.

6. Storing and deleting personal data

6.1. This section describes our data retention policy and procedure to ensure that we comply with our legal obligations to store and delete personal data.

6.2. We may retain your personal information only for as long as we have a legitimate interest in doing so. Once the data is no longer needed, we delete information that can in any way identify you, but we may retain anonymised (de-identified) data, for example, for analytical or research purposes, in particular, we may transfer such information to third parties, but only if any personal data about you is deleted.

6.3. Your personal data will be stored for a minimum period of 1 business day after you have agreed to this Privacy Policy, and for a maximum period of 3 business days after you have notified us of your subscription cancellation or request for data deletion.

6.4. Notwithstanding the provisions of this Section 6 set out above, we will retain your personal data if such retention is necessary to comply with legal obligations under which we are required to do so to protect your vital interests or the vital interests of other individuals.

7. Changes and additions

7.1. We may update this Policy from time to time by posting a new version on our Website.

7.2. We may change or amend this Policy at any time at our discretion. Such changes will take effect immediately upon posting of the change or addition on this website. We may also notify you of changes to the Policy by e-mail or other means of electronic communication. By continuing to use the Website, you confirm your acceptance of the terms of the Policy as amended.

8. Your rights and obligations

8.1. In this section, we provide a brief summary of your rights under data protection law. Some rights are complex and not all details are included in this summary. Therefore, you should consult the relevant laws and regulatory guidelines to obtain a full explanation of such rights.

8.2. You have the right to have any incorrect personal data about you corrected and, taking into account the purposes of processing, to have incomplete personal data about you completed.

8.3. In some cases, you have the right to have your personal data deleted without undue delay. These cases include:

  • personal data that is no longer required for the purposes for which it was collected or otherwise processed;
  • you withdraw your consent to the processing of data, the processing of which requires your consent;
  • if you object to the processing of data in accordance with the provisions of data protection legislation;
  • unlawful processing of personal data.

However, there are exceptions to the right to erasure. The general exception provides that processing is necessary for the exercise of freedom of expression and the right to information; compliance with a statutory obligation; or the establishment, exercise or defence of legal claims.

8.4. In some cases, you have the right to restrict the processing of your personal data. These cases include:

  • you dispute the accuracy of your personal data;
  • the processing was carried out unlawfully, but you object to the erasure of the data;
  • we no longer need the personal data for the purposes for which it was processed, but you need the personal data to assert, exercise or defend legal claims;
  • You object to the processing, pending verification of such objection.

If the processing has been restricted on this basis, we may continue to store your personal data. However, we will still process it in a different way:

  • with your consent, for the establishment, exercise or defence of legal claims;
  • to protect the rights of other individuals or legal entities;
  • for other reasons related to important public interests.

8.5. To help us protect your privacy:

  • log out of your session on the Website when you have finished using it;
  • provide us with true, accurate and complete information;
  • do not use the Website if you are under the age of 18;
  • do not provide us with information about anyone else unless you have permission to do so.

8.6. If you would like to know more about what information we hold about you, including changes or requests for deletion, you have the right to submit a Data Subject Request. You can send your request to info@baumagroup.com.ua. Please note that we may be required to exclude some information as part of your request, for example, to protect the privacy of others, or if we have a legal or other reason to exclude such information.

8.7. Please note that deleting your personal information will limit our ability to contact you to provide you with offers, which in turn will limit your ability to take advantage of such offers.

9. Cookie

9.1. Cookies are files that contain an identifier (a set of letters and numbers) sent by an Internet server to an Internet browser and stored in the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2. Cookies can be either ‘persistent’ or ‘session’ cookies. Persistent cookies are stored in the browser and are valid until the expiry date, unless deleted before such date; session cookies expire after the user terminates the session, after closing the browser.

10. Cookies we use

10.1. We use cookies for the following purposes:

  • authentication – we use cookies to identify you when you visit and navigate the Website;
  • status – we use cookies to help us determine whether you are logged in to our Website;
  • personalisation – we use cookies to store information about your preferences and personalise the Website to your needs;
  • security – we use cookies as part of the security of your account, in particular to prevent unauthorised use of login details and to protect our Website and services in general;
  • advertising – we use cookies to show you advertisements that may be of interest to you;
  • Consent – we use cookies to store your preferences regarding the use of cookies for broader purposes.

11. Cookies used by our service providers

11.1. Our service providers use cookies and they may be stored on your computer when you visit the Website.

11.2. We use Google Analytics to analyse the use of our Website. Google Analytics collects information about the use of our Website by means of a cookie. The collected information relating to our Website is used to create reports on the use of our Website. Google’s privacy policy is available at this link.

11.3. Analytics cookies help us to understand how many visitors come to our Website, how many times they visit it and how many times they have viewed certain pages on our Website. Although Analytics cookies allow us to collect certain information about your browsing history or how many times you have visited the site, we cannot use it to find out your details, such as your name or address.

12. Managing cookies

12.1. If you do not want to accept cookies from our Website, you can change your browser settings and cookies will no longer be accepted. If you choose to do so, please note that the Website may not function as before.

12.2. All popular browsers (Google Chrome, Safari, Microsoft Edge, Mozilla Firefox, Samsung Internet, Opera) allow you to change the cookie settings so that they are not enabled on any websites you visit. You can find information on how to disable cookies in major browsers in the ‘How to manage cookies’ section, including on the UK Information Commissioner’s Office website.

13. How to contact us

If you have any questions regarding the processing of personal data, please contact us:
Tel: +38 (095) 595-50-50
Tel: +38 (066) 463-15-33
E-mail: info@baumagroup.com.ua
We will be glad to welcome you! We greatly appreciate your opinion, comments or suggestions – they help us to improve the quality of our work.
This Policy is in the version as of 12.09.2022.